BEING YOU IS ALL IT TAKES.
MAKE MAGIC HAPPEN.

We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks.

We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.

ABOUT YOUR ROLE

The Customer Service & Supply Chain (CSSC) Business Partner is accountable for the delivery of all Business Process and Technology (BPT) services to the CCEP Australia Customer Service & Supply Chain Organisation irrespective of source of supply or responsibility for delivery of those services. You are the conduit between the business and BPT on all business process and technology matters within their functional area.

WHAT YOU WILL BE DOING

• Be immersed in the Customer Service & supply chain function and understanding & representing their needs at a BU and enterprise level.
• Be immersed with central Customer Service & supply, data & analytics, and Operational Technology security programs.
• Accountable to ensure that the right value and performance is delivered from BPT strategies, solutions and services into their functional area; partnering across BPT teams to ensure the smooth delivery of transnational and local projects & services
• Serve as a permanent member of the Customer Service and Supply Chain Functional Management team to represent BPT and build understanding of BPT strategies, technologies and digital capabilities; acting as business process and technology advisor to Customer Service and Supply Chain
• Ensure provision of business process and technology expertise in all BPT activities including service; solution; strategy, security etc. for the Functional Leadership Team; providing and offering the BPT product portfolio to the business
• Guide the Functional leadership team on the development of the annual technology plan and long-range five-year plan, preparing relevant business analysis/business cases and requirements documents as needed
• Co-ordinate communications, information, and delivery central projects to country CSSC business partners across our Australia, Pacific and South-east Asia BU
• Prioritise to manage conflict resolution for the BPT project portfolio in Customer Service & Supply Chain
• Challenge Existing Business Practices and drive changes to technology enabled processes
• Collaborate in a virtual network with other Functional Business Partners Global and Local for best practice and leveraging synergies
• Champion existing Customer Service & supply chain solutions to drive maximum value from them

LET’S TALK ABOUT YOU!

• Ability to communicate clearly and concisely, written and verbal
• Good commercial/business acumen and understanding of how technology enabled process change improves business performance
• An understanding of Customer Service & Supply Chain business processes
• Strong relationship management, collaboration, communication & influencing skills; able to work effectively in a matrixed, multinational environment
• Understanding of a project lifecycle
• Influencing and problem-solving skills
• Knowledge about IT trends, as well as technologies used in Supply Chain today (e.g. SAP)
• Understanding of Operational Technology, IT security, IT Service Delivery.
• Experience in SAP EWM and IBP

WHAT’S IN IT FOR YOU? 

• Working with one of the world’s most recognisable brands.
• Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Monster, and more!).
• Access to our corporate benefits including Fitness Passport & discounts with our many diverse customers including Microsoft, Lenovo, Hertz, GoGet and Estee Lauder.
• Free counselling for you and your family via our EAP helpline as part of our commitment to well-being.
• Unlimited drinks onsite.

WHY CHOOSE US FOR YOUR NEXT ROLE?

We have an amazing culture at CCEP, to find out more make sure you check out the people stories on our website 

Applications close on Monday 16th December 2024 

*Please be aware:* This job posting may close earlier than the advertised date if we receive a strong pool of candidates. We recommend submitting your application as soon as possible.

At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse and equitable company. It’s important to us that you have the best recruitment experience possible, therefore, please let us know what support we can put in place for you in terms of any accessibility adjustments throughout the recruitment process.

Coca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment.

This role will be subject to our standard pre-employment checks, which includes employment references, working rights and/or medical check, background checks, dependent on role.