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Neverfail Finance Manager

Lamar State of New South Wales, Australia Finance 03/12/2024 14746

ABOUT US
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks. We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
Neverfail Spring Water is a great Australian success story and is a part of the Coca-Cola Europacific Partners group servicing approximately 70,000+ customers. The business was created in 1987 by a Sydney based entrepreneur called Harry Hilliam and his family.  They lived on the Hawkesbury River and had a natural spring water source on his property called Neverfail as it “never failed to produce water, no matter how dry it got".
Fast forward to today and Neverfail is Australia’s #1 spring water cooler business; it’s an untapped gem from both a profitability and sustainability perspective and has significant possibilities to expand in the future. In 2022, a new strategic vision was developed to lead Neverfail into its next chapter; this involves significant capital investment in ways of working, enhancing our customer experience, and becoming more agile in the way we deliver to our customers.

ABOUT YOUR ROLE
Reporting directly to the Head of Finance Neverfail, the Finance Manager, will be responsible for partnering with the Neverfail Leadership team to evolve and embed the Credit & Pricing Management strategy aligned to the strategic and commercial aspirations of the business. Through a strong commitment to operational excellence, the Finance Manager will drive the optimisation of process and people to ensure efficiency and scalability in line with business growth. The Finance Manager is also responsible for managing the day-to-day executional operations within the Neverfail Customer to Cash stream.
Additionally you will be responsible for leading a team accountable for business support across the Neverfail customer to cash stream. Through a strong commitment to operational excellence, the Finance Manager is responsible for the optimisation of process and people to ensure efficiency and scalability in line with business growth.  As a leader of people, you set the standards for performance and are responsible for directing and executing business and governance initiatives.

WHAT YOU WILL BE DOING

  • Collaborate with the business to lead, evolve, and embed the Credit & Pricing strategies that will deliver the commercial aspirations of the business.  
  • Partnering with the Neverfail Leadership team to deliver trusted financial advice on business performance to target, through value-add analysis & insights, with the objective of maximising profit and customer value propositions, mitigating risk and optimising executional performance.
  • Manage effective communication across the business to influence behavioural change and decision making through proactively sharing real-time insights and demonstrating best practice examples.
  • Act as a catalyst to drive forward initiatives critical to delivering process improvements and drive value across the end-to-end lifecycle of the customer to cash stream. 
  • Manage the timely and accurate implementation of customer price rises to ensure delivery of the business revenue plan. 
  • Work effectively with business leaders to uplift financial and commercial acumen, particularly in relation to customer to cash processes and their subsequent outcomes.
  • Support the design, development, delivery, and management of communications for relevant change programs.
  • Act as a point of escalation for resolution for stakeholder enquiries. 
  • Conduct stakeholder meetings that address appropriate actions to resolve administrative problems identified in the process.
  • Ensure currency of procedural documentation within the team in relation to work processes.
  • Regular stakeholder sessions to agree joint priorities, identify key deliverables to support these priorities, including what won’t be done.
  • Continuous improvement of processes and tools that enhance and drive value through the customer to cash process.
  • Manage application of compliance procedures to ensure business operations comply with Chart of Authority, SOX requirements and internal policies / procedures and demonstrate best practice principles.
  • Deliver an exceptional customer experience by defining efficient and effective work practices, setting key performance indicators and monitoring adherence to internal service level agreements.
  • Contribute to a high performing, collaborative and empowered team culture.
  • Provide day to day direction, coaching and guidance to team members, ensuring quality outcomes are delivered within designated business service level agreements.
  • Conduct proactive workforce planning to identify workload shortfalls/surplus, scheduling and prioritising of incoming activities to ensure business SLAs are met.
  • Build a high performing team by energising the team to step up and deliver their best work. Delegate clearly, build trust and generate the desire in others to take ownership.  Coach and develop team members and monitor their performance to drive a culture of high performance.
  • Oversee all aspects of team leadership including recruitment, performance, reward, coaching, capability building and development. Contribute to a high performing, collaborative and empowered team culture.
  • Partnering with the wider Neverfail team to provide financial and commercial support, including providing analysis and insights to support delivery of initiatives, along with support for ad hoc projects.
  • Support the Head of Finance in supporting delivery of finance owned and driven commercial initiatives.
  • Assist with internal and external Audit requirements as required.

LET’S TALK ABOUT YOU!

  • Strong knowledge and understanding of commercial management with a minimum of 3-5 years of experience ideally in an FMCG environment.
  • Demonstrated ability to think through options, build economically sound business cases and makes decisions based on a strong understanding of the CCEP strategy, current performance, competitive environment, our financial position and our market impact. 
  • Communicates effectively and assertively in high-risk situations to resolve complex and/or sensitive issues and build consensus.
  • Proven capability in building and maintaining strong working relationships with key stakeholders understanding the objectives of all parties and identifying the associated risk and opportunities.
  • Strong written and verbal communication skills, with the ability to communicate complex financial information simply.
  • Strong communication and presentation skills with the ability to drive business outcomes and change by partnering with a diverse range of business stakeholders.
  • Effectively manage change management along with potential conflicts to maximise acceptance, cooperation and achieve business objectives.
  • Cross Functional experience supporting Supply Chain, Sales & Marketing, and Business Support function is preferred.
  • Post graduate degree (CA/CFA/CPA) or working towards preferred.
  • Microsoft Dynamics (F&O); prior system experience desired but not essential.

WHAT’S IN IT FOR YOU?  

  • Working with one of the world’s most recognisable brands. 
  • Free monthly product allowances to share with family and friends (including Coca-Cola, Mount Franklin, Monster, and more!). 
  • Access to our corporate benefits including Fitness Passport & discounts with our many diverse customers including Microsoft, Lenovo, Hertz, GoGet and Estee Lauder. 
  • Free counselling for you and your family via our EAP helpline as part of our commitment to well-being. 
  • Unlimited drinks onsite. 


Applications close on Sunday 15th December 2024 
*Please be aware: * This job posting may close earlier than the advertised date if we receive a strong pool of candidates. We recommend submitting your application as soon as possible.


At Coca-Cola Europacific Partners, we are always refreshing the way we work and becoming a more inclusive, diverse and equitable company. It’s important to us that you have the best recruitment experience possible, therefore, please let us know what support we can put in place for you in terms of any accessibility adjustments throughout the recruitment process.
Coca-Cola Europacific is committed to the health and safety of all employees and to equal employment opportunity for all employees to ensure that our employees have a safe work environment that is also free of discrimination and harassment.

Lamar