BEING YOU IS ALL IT TAKES.
MAKE MAGIC HAPPEN.

Job Purpose

The Shared Services Assistant Route Settlements DSD (Direct Store Delivery) will be responsible for validating and clearing all relevant differences of transport in the areas of: Check-out, goods delivery, Check-in and cash differences and maintenance of driver accounts and in-transit accounts within the Route Settlements area of Customer to Cash.

Key Responsibilities

• Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc.)
• Ensures Route Settlements procedures are completed efficiently, accurately and in a timely manner
• Periodic analysis of errors and differences including measures to close existing gaps
• Clearing of differences in coordination with the departments of Warehouse/Logistic and external service providers
• Control driver and in-transit accounts and its open items daily
• Ensures that any supporting documentation are provided to customers as requested
• Understand and answer any queries relating to Route Settlements
• Ensures all follow up issues on Route Settlements are managed accordingly to the given timelines.
• To support the documentation and regular update of all Route Settlement work instructions
• Proactively improves the quality of end-to-end processes through identification and resolution of issues and continuous improvement

Experiencerequired

•             Experience in a multinational organization and/or Shared Services environment with a good business acumen

•             Ability to assess a problem and escalate it to the appropriate level

•             ERP experience essential, preferably SAP, good Excel skills.

Language Capability & expert level

•           Fluent in English and German

Education & Qualifications required

• Bachelor’s Degree in finance or similar

Capability required & Expert level

• Analytical Thinking - Foundational
• Relationship Management - Foundational
• Collaborative Influencing - Foundational
• Finance Operations and Accounting - Foundational
• Process Excellence - Foundational
• System Literacy – Intermediate