BEING YOU IS ALL IT TAKES.
MAKE MAGIC HAPPEN.

The Opportunity 

• Office Location: Richlands
•   Work area: Brisbane and surrounding area
• Start date: ASAP
• Tool of trade vehicle -  Drivers license required

EQUIPMENT AND SERVICES TEAM OVERVIEW

The EQS team is a dynamic environment that is responsible for the warehousing, set up, delivery and service of CCEP’s equipment for our valued customers. This includes but is not limited to Warehouse and Workshop Operations, Installation of equipment and servicing and auditing equipment in field.

JOB PURPOSE

As an EQS Quality Assurance / Auditor you are responsible for ensuring a Quality Beverage is always delivered to a consumer which is a requirement under the CCEP Australia bottling license and forms part of a Global standard. This role is customer facing on premise at Hotels, Restaurants Clubs etc. Driver’s licence required. You are responsible for ensuring prompt and accurate data collection of quality assurance readings at customers premises to provide integrity in our Quality programs for our customers. Reporting to a national quality assurance manager, you will be responsible for delivering a Quality Beverage to consumers through consistent testing of Beverage dispense equipment located in customer venues. Key responsibilities will see you providing Quality Maintenance visits on a day-to-day basis following procedures for measuring the Post-mix Beverage Quality by testing: Taste, Temperature, Carbonation, Syrup to Soda Ratio, Expansion of Frozen Beverage, Age of Syrup and Hygiene. This exciting role requires a candidate with a passion for customer service with a high attention to detail.

The key elements to this role include:

• Keeping yourself, your colleagues, our customers, and our consumers safe always
• Providing the best possible customer service
• Providing quality product by ensuring equipment tested is returned to critical settings at each visit
• Adhering to standard processes and correct use of beverage measuring equipment
• Contributing to team success
• Actively participate in maintaining and developing technical skills

KEY ACCOUNTABILITIES

• Ensure each job is carried out with safety at front of mind.
• Accuracy and data integrity
• Time management
• Customer service Safety Behaviour
• Demonstrates Safe Behaviour’s always.
• Correctly follows all Safe Work Practices in the workplace Customer Service
• All customer related work is handled in a professional manner.
• Create a positive customer service experience.

CAREER EXPERIENCE & QUALIFICATIONS

• Planning and organising
• Attention to detail
• Strong relationship building skills with key stake holders (internal CCEP, Field Service teams, FSM’s)
• Ability to Collaborate at all levels
• Excellent communication skills both written and verbal across all communication methods
• Strong disciplines and routines as role can be autonomous
• Competent in the use of hand tools (screwdrivers etc)
• Accurately read and record temperature and pressure using digital and analogue gauges
• Use a calculator to accurately determine results