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Job Purpose

The Shared Services Assistant Route Settlements DSD (Direct Store Delivery) will be responsible for validating and clearing all relevant differences of transport in the areas of: Check-out, goods delivery, Check-in and cash differences and maintenance of driver accounts and in-transit accounts within the Route Settlements area of Customer to Cash.

Key Responsibilities

• Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc.)
• Ensures Route Settlements procedures are completed efficiently, accurately and in a timely manner
• Periodic analysis of errors and differences including measures to close existing gaps
• Clearing of differences in coordination with the departments of Warehouse/Logistic and external service providers
• Control driver and in-transit accounts and its open items daily
• Ensures that any supporting documentation are provided to customers as requested
• Understand and answer any queries relating to Route Settlements
• Ensures all follow up issues on Route Settlements are managed accordingly to the given timelines.
• To support the documentation and regular update of all Route Settlement work instructions
• Proactively improves the quality of end-to-end processes through identification and resolution of issues and continuous improvement

Experiencerequired

•             Experience in a multinational organization and/or Shared Services environment with a good business acumen

•             Ability to assess a problem and escalate it to the appropriate level

•             ERP experience essential, preferably SAP, good Excel skills.

Language Capability & expert level

•           Fluent in English and German

Education & Qualifications required

• Bachelor’s Degree in finance or similar

Capability required & Expert level

• Analytical Thinking - Foundational
• Relationship Management - Foundational
• Collaborative Influencing - Foundational
• Finance Operations and Accounting - Foundational
• Process Excellence - Foundational
• System Literacy – Intermediate