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MAKE MAGIC HAPPEN.

Job Purpose

Responsible for the execution of tasks in the Commercial Administration Support Services Team, supporting key stakeholders such as KAM and Commercial Development Customer Executives for Home and AFH Organized Channels.

Key Responsibilities 

Team Leader
•    Team coordination and tasks to be performed.
•    Monitoring of service level KPIs and quality of tasks performed.
•    Coordination and communication with the Iberian Business Partner.

Price promos management in PAM (Promotion and Activation Management Tool)

•    Price promo creation in PAM from “Channel Promotional Calendar” and adhoc price promotions for specific agreements with customers. Incidence management and modifications if required.
•    Master data management (mechanics creation, CRUD (Creation, Read, Update, Delete) of: price, assortment, users and customers master data).

Key Account Management Support

•    Calendar agreement load in PAM (Price and Value Added promos agreed with each customers).
•    Calendar issue resolution.
•    KAM 360 tool maintenance (links, users, etc).
•    Trading Terms system support (AFH Org): Pricing trading terms load requested by KAMs

TME (Trade Marketing Expenses)  Deliveries

•    POS Material deliveries tasks coordination.
•    Coordinate and ensure the proper management of POS materials quotas.

Sales Events Management

•    Sales Events Coordination

Key Stakeholders

Internal: 
•    Service Line Business Partner
•    KAMs  (Home and AFH Organized Channels)
•    Commercial Development Customer Executives
•    Commercial Development Channel Executives for HOME and AFH Org.
•    Trade & Store Services team
•    Data and Insights Team (DIS)
•    Master Data (Product & Customer)
•    Business, Process and Technology (BPT)
•    Customer Service Dept.

External:
•    Activation Agencies
•    Logistic Operator
•    Customers
•    Accentia (Outsourced Support Company)

Language Capability & expert level
English – proficient
Spanish - proficient

Education & Qualifications required
•    Bachelor's degree in Business, engineering, marketing, or equivalent.
•    The lack of required training can be validated by 3 years' practical experience in a similar position.

Capability required & Expert level

•    Trade Marketing
•    Data Management
•    Excel and SAP knowledge
•    Written & Verbal Communication skills
•    Agency / External Partner Management
•    Content Development & Management
•    Stakeholder management & coordination

Behavioural Capabilities 

•    Learning attitude 
•    Customer orientation
•    Flexibility 
•    Proactivity 
•    Initiative
•    Analytical Capacity
•    Creativity
•    Results orientation
•    Attention to Order and Quality